online and mobile qualitative software platform

Shorten feedback cycles by engaging participants representing your most important audiences around product and service usage, real-life experiences, and requirements. Gather rich input on apps, products, websites, and prototypes just when you need it. Proceed with confidence – based on authentic and reliable insights.

Leverage remote user-centered design with Liveloop Lab

  • EXPLORE & DISCOVER REQUIREMENTS

    Use online and smartphone diaries, individual video co-browsings and webcam interviews to assess the meaning, perspective, and experience of product and service use. Uncover improvement potential, identify marketable segments and create personas.

  • UNBOXING, JOURNEYS & TOUCH POINTS

    Use online and smartphone diaries to identify usage situations and to improve product and usage fit. Discover moments of truth in real usage situations - from unboxing and installation to long-term performance.

  • BETA TESTING

    Engage selected users as beta testers and as an expert panel. Improve the product and services roadmap, test new and evolve product features before launch. Use the panel as an early warning system for UX problems and usability flaws before and after product and service launch.

  • GO INTERNATIONAL

    Work easily with participants in several countries: Assess and improve localization and product fit of apps and websites for audiences around the globe.

  • EXPLORE & DISCOVER REQUIREMENTS

    Use online and smartphone diaries, individual video co-browsings and webcam interviews to assess the meaning, perspective, and experience of product and service use. Uncover improvement potential, identify marketable segments and create personas.

  • UNBOXING, JOURNEYS & TOUCH POINTS

    Use online and smartphone diaries to identify usage situations and to improve product and usage fit. Discover moments of truth in real usage situations - from unboxing and installation to long-term performance.

  • BETA TESTING

    Engage selected users as beta testers and as an expert panel. Improve the product and services roadmap, test new and evolve product features before launch. Use the panel as an early warning system for UX problems and usability flaws before and after product and service launch.

  • GO INTERNATIONAL

    Work easily with participants in several countries: Assess and improve localization and product fit of apps and websites for audiences around the globe.

Ready to deploy your own Insight Lab?

We are here to help: With cutting-edge technology and services, and – if you need them – suitable and motivated participants.

Talk to our experts today. Have us call you back, schedule a demo, or request a quote.