User Experience | UX
Online-qual UX provides unique access to genuine experiences from real usage situations of products and services, in the moment and with the actual technical infrastructure users have at hand. An Insight Lab is a fast and secure way to establish a remote user-centered design and development process.
Shorten feedback cycles by engaging participants representing your most important audiences around product and service usage, real-life experiences, and requirements. Gather rich input on apps, products, websites, and prototypes just when you need it. Proceed with confidence – based on authentic and reliable insights.
Leverage remote user-centered design with Liveloop Lab
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EXPLORE & DISCOVER REQUIREMENTS
Use online and smartphone diaries, individual video co-browsings and webcam interviews to assess the meaning, perspective, and experience of product and service use. Uncover improvement potential, identify marketable segments and create personas.
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UNBOXING, JOURNEYS & TOUCH POINTS
Use online and smartphone diaries to identify usage situations and to improve product and usage fit. Discover moments of truth in real usage situations - from unboxing and installation to long-term performance.
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BETA TESTING
Engage selected users as beta testers and as an expert panel. Improve the product and services roadmap, test new and evolve product features before launch. Use the panel as an early warning system for UX problems and usability flaws before and after product and service launch.
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GO INTERNATIONAL
Work easily with participants in several countries: Assess and improve localization and product fit of apps and websites for audiences around the globe.
-
EXPLORE & DISCOVER REQUIREMENTS
Use online and smartphone diaries, individual video co-browsings and webcam interviews to assess the meaning, perspective, and experience of product and service use. Uncover improvement potential, identify marketable segments and create personas.
-
UNBOXING, JOURNEYS & TOUCH POINTS
Use online and smartphone diaries to identify usage situations and to improve product and usage fit. Discover moments of truth in real usage situations - from unboxing and installation to long-term performance.
-
BETA TESTING
Engage selected users as beta testers and as an expert panel. Improve the product and services roadmap, test new and evolve product features before launch. Use the panel as an early warning system for UX problems and usability flaws before and after product and service launch.
-
GO INTERNATIONAL
Work easily with participants in several countries: Assess and improve localization and product fit of apps and websites for audiences around the globe.
