Meet Liveloop Lab:
The powerful software platform for remote consumer and expert engagement

Liveloop Lab is extremely versatile, easy to use and works around the globe. Run your own digital lab whenever you need insights in a project, engage from a handful to several hundred users – and benefit from a wide range of remote insight modes to work with:


Pop-up Communities

Work with selected audiences on a specific project for a couple of days, a few weeks, or longer. Gather individual feedback and discuss your research questions in groups. Engage with participants in project phases and waves, in separate groups and segments.
With strong project management, content analysis, and reporting capabilities, a Liveloop Lab Pop-up Community delivers actionable results from day one.

Insight Community

Insight Communities

Engage a group of participants representing your most relevant audiences in online activities and discussions around your burning questions. Work with them long-term in a closed, trusted environment – ongoing or in project waves.

Shorten feedback loops, improve market fit and accelerate product and service innovation with a Liveloop Lab Insight Community.

Online Diary, Mobile Diary

Online Diaries and Web App Diaries

Dive deeply into your audiences’ routines and gather a holistic view of their life realities. Work with them for days, weeks, or months – regularly or whenever insights are required. Understand customer journeys, product and service use, needs and preferences by gathering in-depth individual feedback and collecting rich, contextual data.
Liveloop Lab’s activity-based engagement model and its advanced multimedia capabilities make running successful online and web app diaries easy.

Smartphone App Diary

Smartphone App Diaries

Whether it’s out-of-home insights, in-home ethnography or in-home use tests: Our smartphone diary app is the perfect companion in your target audiences’ everyday lives, bringing all the features of Liveloop Lab’s diary model onto their smartphones.

Individual Webcam Interviews and Online Focus Groups

Individual Webcam Interviews & Online Focus Groups

Plan, organize, run and record interviews and online focus groups hassle-free – enriched with everything that makes real-time interviewing a success: technical live support, individual exercises, virtual observer backroom, simultaneous translator sessions, etc.

Learn more about Liveloop Lab

Harness the power of working remotely with your audiences in your application area now:

  • Use Liveloop Lab to understand, create and enhance bonds between customer and product or service.

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  • Go remote and in-depth with innovative qual tools and methods.

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  • Make your audiences a vital part of an agile product or service ideation with Liveloop Lab.

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  • Understand markets and their demands, product and service use with Liveloop Lab.

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  • Use Liveloop Lab to place the customer at the heart of the process when re-inventing products and services.

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  • Use Liveloop Lab to design and enhance products and services from your audiences’ perspective.

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  • Engage experts and corporate stakeholders in remote expert panels.

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  • Use Liveloop Lab to engage audiences remotely for academic and scientific qualitative research.

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Questions? Let’s talk!

We are happy to help: Have us call you back, schedule a demo or request a quote.

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